Insurance Fraud Bureau

Case Researcher - IFB

Posted 27 August 2010

Based in Central London. Up to £25k

A vacancy has arisen for a Case Researcher to join the IFB team in London. This role is a key member of the IFB team and contributes to the delivery of first-class fraud services to the UK insurance industry.

This is a dynamic position, offering variety and challenge with opportunities to develop and learn new skills.

The successful applicant will be responsible for:

  • Timely and accurate delivery of level 1 and level 2 customer request in accordance with the IFB Service Level Agreements
  • Timely and accurate processing of Cheatline reports
  • Timely and accurate response to requests for information for law enforcement
  • Support the Fraud Analysts work with reviewing new potential fraud rings to establish their validity
  • Assist the Fraud Analysis with feedback to the analysis output, to measure the benefits to the IFB customers
  • Processing DPA requests for law enforcement
  • Provision of individual and business profiles for internal and external customers
  • Timely delivery of ad-hoc research for internal IFB stakeholders  

The successful applicant will need to have:

  • Minimum of 12 months experience of insurance claims handling or similar investigative experience
  • Experience of producing summary fraud intelligence / risk / process review briefings
  • Demonstrable track record of problem solving through analysis
  • Evidence of adapting analytical skills to changing roles, environments, etc
  • Experience of telephone interview techniques
  • Ability to produce clear and concise intelligence reports
  • Familiarity with analytics systems and associated process needed to identify suspect patterns of activity in large data clusters
  • Familiarity with the relevant processes and data requirements of external / law enforcement stakeholders
  • High degree of IT competency to include use of Word, Excel, PowerPoint, email and the internet
  • Knowledge of insurance fraud and other forms of financial crime
  • Understanding of the regulatory framework applicable to the insurance industry
  • High degree of competence in the use of on-line search facilities (e.g. Experian, Equifax etc)

To see full job profile please click here.

If you are interested in applying for this role, please send a copy of your CV to Ann Young, Head of HR - ayoung@mib.org.uk.

CLOSING DATE FRIDAY 16 September 2010, 5pm

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