Insurance Fraud Bureau
Report fraud

Desktop Investigator (Milton Keynes)

10 October 2018

We are seeking a Desktop Investigator to work at the IFB. The key purpose of the role is to contribute to the delivery of first-class counter fraud services to the UK insurance industry.

You will do this by:

  • Supporting the Operational team’s development of subject and company profiles for internal and external customers responsible for the desktop investigation element of the proactive network reports and the IFB operations

  • Delivering ad-hoc research and analysis for internal IFB stakeholders in a timely manner

  • Supporting the ongoing development of the investigative capability of IFB team as a whole

  • Working with other stakeholders to provide class leading evidence packages to law enforcement

  • Identifying the most effective and reliable sources for securing intelligence and evidence

  • Determining the necessary level of research and investigation required for the desired outcome

  • Producing clear and concise Intelligence Reports as a result of the tasking owned for customers and external partners

  • Managing the processing of information, including dissemination of information to IFB customers and partners in line with relevant legislation and best practice guidance, such as ISO27001

You should also have:

  • Minimum of 12 months experience in a similar role in an insurer / financial services organisation, service provider or law enforcement agency

  • Demonstrable practical experience of a variety of desktop investigative techniques

  • Demonstrable track record of problem solving through desktop investigations

  • The ability to produce clear and concise intelligence products/reports and evidence packages

  • High level of competency and experienced in the use of on-line search facilities

  • Knowledge of the relevant processes and data requirements of external / law enforcement stakeholders

  • High degree of IT competency to include use of Word, Excel, PowerPoint, email and the internet

  • Understanding of the regulatory framework applicable to the insurance industry

It is also a requirement that the job holder already has or is prepared to study for a relevant counter fraud qualification.

To apply, please send your CV to by Wednesday 24 October 2018.